Return Policy

Drops are limited and pieces are made in small runs. If something isn't right, get in touch and we'll sort it out.

Returns window

You may request a return within 7 days of receiving your order.

Condition

Items must be unworn and unwashed, with original tags attached and in their original packaging. We cannot accept returns on underwear, socks and sale items.

Faulty or incorrect items

If a piece arrives damaged, faulty, or simply isn't what you ordered, contact us with your order number and a photo. We'll cover return shipping and replace or refund it.

Return shipping

For change-of-mind returns, return postage is paid by the customer. For faulty or incorrect items, we cover it.

Refunds

Refunds are approved on a case-by-case basis and issued to the original payment method. Allow 5–10 business days for the funds to appear, depending on your bank or mobile money provider. Original shipping charges are non-refundable.

International orders

Customs duties and import taxes collected on delivery are charged by your country, not by us, and are not refundable through PE$OS.

How to start a return

Email us with your order number and what you'd like to do. We typically respond within 2 business days.